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Enhancing Healthcare Technology Expertise—Welcoming Craig Thomas to our Business Development team

by | Sep 7, 2023

In the rapidly evolving landscape of healthcare, where technology has become an indispensable ally, we are thrilled to introduce Craig Thomas, a seasoned expert in healthcare technology, who is joining our business development team. With over a decade of experience in Revenue Cycle Management, Craig’s impressive background and extensive contributions to the industry make him an invaluable addition to our team.

Craig Thomas is not just your typical healthcare technology professional—he’s a visionary making a profound impact. Throughout his career, he has spearheaded the development and implementation of transformative platforms in healthtech. Having designed revenue cycle systems for thousands of care sites, including collaborations with the top 50 healthcare organizations, Craig’s experience spans the spectrum of the industry. His academic journey, boasting a Masters in Music, a Masters in Organizational Leadership, and an MBA in Healthcare Administration, underscores his multifaceted approach to problem-solving.

I credit my career in revenue cycle to my Mom. As an office manager of a critical access hospital, I witnessed firsthand the heroism she and the people working with her exhibited as they fought on the front lines of the financial war in healthcare, and I realized the difference in people’s lives I could make.

As Craig joins #TEAMTENDO, we anticipate incredible contributions from him. His deep-rooted understanding of technology’s role in enhancing patient experience, retention, and revenue growth promises to infuse our strategies with newfound vigor. With Craig on board, our business development team gains a wealth of knowledge that will enable us to provide even better value to our current and future customers.

We are enthusiastic about the prospect of working alongside Craig to drive our company’s mission forward. Embracing his wealth of experience will lead to exciting collaborations and learning opportunities for everyone involved. Our business development team is poised to leverage Craig’s insights to help future Tendo customers, raising the bar for industry standards.

In welcoming Craig Thomas to our business development team, we reaffirm our vision to become the trusted connection between patients, clinicians, and caregivers with software that delivers seamless, intelligent, and user-friendly experiences throughout the care journey.

We were given two hands for a reason. One to do good in the world, and the other to bring people with us. I want to feel good about what I do at the end of the day, and I want to forge a path for others to do the same.

We invite both seasoned colleagues and new connections to reach out, collaborate, and support Craig as he embarks on this exciting journey with us.


Craig has worked in the Revenue Cycle Management field for more than 10 years.  In that time, he has influenced the development and adoption of some of the most influential platforms in the industry, from the most disruptive technologies, to the time-tested and peer-recommended platforms. Throughout his career, he has designed revenue cycle systems for more than 7,000 sites of care. During this time, he has had the opportunity to work with the health systems of all sizes, including the top 50 organizations in the country. Craig holds a Masters in Music, Masters in Organizational Leadership, and an MBA in Healthcare Administration.

Book 15 minutes with Craig to learn more about his new role

Craig Thomas

Craig Thomas

Director, Business Development

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