For over 10 years, Tendo has built direct contracts across the United States, resulting in millions in savings for the self-funded ecosystem. On average, our contracts sit between 110% and 180% of Medicare! We’ve found that the right navigator partner is the vehicle that connects employers, brokers, and TPAs to our direct contracts.

Put simply, if plan members don’t know about a cost-saving bundled rate, they won’t use it. We deeply value partners like Medefy to inform, educate and redirect members to low-cost, high quality care.

Why Navigation Matters

Healthcare navigation simplifies an often-complicated system by guiding individuals through every step of their healthcare journey. Navigators help employees find trusted providers, compare treatment options, and resolve billing issues, easing administrative burdens for employers. When you add direct contracts to the benefit design, it’s absolutely critical to have a friendly face to guide members to the right resources.

A Partnership for Better Navigation

We’re excited to partner with Medefy, a leader in healthcare navigation, to highlight the services we offer through Tendo Care Connect. Together with Medefy, we streamline care navigation, ensuring that patients access care quickly and confidently while keeping costs predictable for employers. No matter the time of day, when a member messages in with a benefits question, an expert Medefy Care Guide is there with a response time of under a minute to reply when nuance, empathy, and guidance are needed most. Medefy Care Guides know how to maximize the Tendo Care Connect network, thus maximizing savings for employers.

Building a Seamless Experience

Our mission is to elevate the healthcare experience by integrating navigation directly into our platform. This allows us to reduce friction, improve health outcomes, and support better care decisions—all while strengthening relationships between patients, employers, and providers.

When healthcare navigation works seamlessly, everyone benefits. Through our partnerships, we’re redefining what healthcare access looks like—simpler, smarter, and more supportive.