Remove the question mark from your Quality performance.
Quality scores shape demand, reimbursement, reputation, and trust. Know exactly why your rankings don’t reflect your care.
What is Tendo Insights?
The Problem
Quality rankings are now a growth strategy. Most health systems aren’t playing to win.
Small gaps in documentation, coding, and risk adjustment create outsized consequences.
Reputation
Public rankings define market perception. Inaccurate coding lets that narrative write itself without you.
Reputational Risk →
Demand
Patients and payers use quality metrics as a primary filter for referrals and network inclusion.Market Demand →
Revenue
Documentation gaps don’t just hurt rankings — they cost you appropriate risk-adjusted reimbursement.Revenue Leakage →
The Tendo Difference
Insights is built for quality—not just revenue capture.
Traditional CDI focuses on reimbursement. Tendo is purpose-built for risk-adjusted quality.
Prescriptive and proactive
Rankings, not just coding
AI→workflows→reporting
Honor Roll hospital trusted
Prescriptive and proactive
Rankings, not just coding
AI→workflows→reporting
Honor Roll hospital trusted
WHAT WE’re hearing
Organizations have the same problems and questions:
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How we help
We separate the two — so you know whether the fix is clinical or administrative before you spend on the wrong one.
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How we help
A live view of your performance against each framework’s methodology. Where you stand today, not last year.
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How we help
We narrow tens of thousands of charts down to the handful of encounters that actually move a measure.
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How we help
Dedicated review capacity scoped to quality-relevant gaps — supplementing your team, not duplicating it.
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How we help
We surface methodology changes early enough to model the impact and prepare, instead of reacting after the fact.
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How we help
A projected, modeled answer you can bring to the board before the next release. A trajectory, not a recap.
Tendo Insights by the Numbers
40x
Encounter Analysis at Scale
Tendo evaluates 40× the encounters your team can — surfacing opportunities no manual review could find
AI-powered
1,000+
Risk Variables Mapped
Every variable used to judge your quality performance — tracked, mapped, and prioritized by actual impact
Risk Adjustment
2x
More CDI Opportunities
Double the high-impact documentation opportunities with 70%+ query validity — dramatically less noise
Documentation
The promise
Make Quality measurable.
Make rankings predictable.
Tendo transforms clinical documentation into clear, actionable intelligence — aligning clinicians, CDI teams, executives, and boards around a shared quality strategy.
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01
Documentation-First Quality
Capture the full acuity of your patient population from day one, so every metric reflects real care
02
Predictive Forecasting
Don’t wait years for rankings to catch up. Model ranking impact before scores are published
Insights suite products
One integrated suite, built for Quality outcomes.
DOCUMENTATION
Quality Documentation Intelligence
Prioritized, actionable documentation workflows
- AI-driven identification of undocumented conditions
- Intelligent work queues: high-validity, high-impact only
- 2× more CDI opportunities, significantly less noise
MODELING & FORECASTING
Insights Explorer
Forecast and scenario modeling for quality performance
- Model CMS Stars, Vizient, Leapfrog, and U.S. News
- Forecast ranking impact before scores are published
- Support board planning with defensible projections
More about Insights Explorer →
DATA ANALYTICS
Analytics Engine
The intelligence layer behind proactive quality improvement
- Identifies leakage across providers, facilities, service lines
- Translates clinical complexity into measurable outcomes
- Makes opaque ranking frameworks transparent
More about Analytics Engine →
SERVICES
Second Level Review Services
Expert partnership that accelerates impact
- Dedicated quality experts for second-level reviews
- Ensures accuracy, consistency, and clinical alignment
- Embedded partnership — not an external audit
More about Second Level Review →
How it works
What working with Tendo looks like over time.
From the first baseline to the board deck
Evaluation
- Baseline mortality and benchmark analysis — exactly where you stand vs. peers
- Rank predictions and what-if scenarios for your organization
- A Ranking Playbook that sequences the highest-impact gaps first
Ongoing support
- Tendo QDI evaluates encounters daily against U.S. News, CMS, and Leapfrog
- Second-level reviewers action the highest-value cases in the queue
- Every case carries its clinical evidence — proof, not guesswork
Executive reporting
- Current, Projected, Impact, and What-If in one view across five frameworks
- Built on the same daily QDI activity, so leadership sees results as they happen
- A board-ready answer before the score publishes
Outcomes
From documentation to measurable impact.
CASE STUDY — ACADEMIC MEDICAL CENTER
Measurable results within a single quarter.
88%
Opportunities validated
20%
Increase in Elixhauser comorbidity capture
38%
Increase in expected mortality (Oncology)
4Year Low
Observed:Expected ratio (Oncology)
Who we serve
Aligned value across your organization.
Free assessment
Get your personalized Quality scorecard.
Actionable insights into quality and revenue opportunities — delivered by our expert team.
AI-Powered Software
Real-time identification of documentation gaps using clinical natural language processing.
Expert Services
Clinical documentation specialists who partner with your team for second-level reviews.
Advanced Analytics
Executive dashboards that visualize the direct link between documentation and institutional reputation.
Get the credit your care deserves.
See how Tendo Insights turns documentation into quality, rankings, and results.
