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The quiet transformation: from claims-based to hybrid measures.

The quiet transformation: from claims-based to hybrid measures.

by Beth Godsey | Mar 16, 2026 | Blog, Quality, Resources, Tendo Spotlight

Healthcare quality measurement is undergoing a significant but often overlooked transformation. While many hospitals are focused on today’s performance metrics, CMS is already laying the groundwork for the next phase of quality measurement—one that blends traditional...
Medicare Advantage inclusion will reshape performance profiles.

Medicare Advantage inclusion will reshape performance profiles.

by Beth Godsey | Mar 3, 2026 | Blog, Quality, Resources

For years, hospitals have understood that CMS Star Ratings matter—for reputation, market positioning, and increasingly, financial performance. What’s changed isn’t their importance, but their volatility. Strong ratings can erode quickly, and the margin for error is...
CMS has redefined what “5-Star performance” means—it’s important to know the impact on your organization.

CMS has redefined what “5-Star performance” means—it’s important to know the impact on your organization.

by Beth Godsey | Feb 2, 2026 | Blog, Quality, Resources

For years, hospitals have understood that CMS Star Ratings matter—for reputation, for market positioning, and increasingly, for financial performance. What’s changed is how quickly a strong rating can now erode—and how little margin for error remains. CMS’s newly...
How hospitals can prepare for the 2026 U.S. News methodology shift.

How hospitals can prepare for the 2026 U.S. News methodology shift.

by Tendo | Dec 9, 2025 | Blog, Quality, Resources

In its latest update, U.S. News & World Report announced that beginning in the next edition of the Best Hospitals rankings, risk-adjusted outcome measures will carry substantially more weight—including survival, discharge to home, and prevention of outpatient...
From Correlation to ROI: Each additional CMS Star Is Worth ~3.4% More Medicare Revenue

From Correlation to ROI: Each additional CMS Star Is Worth ~3.4% More Medicare Revenue

by Joey Kennedy | Nov 25, 2025 | Blog, Employees, Quality

What’s the value of increasing CMS Stars—and is there a concrete financial reason to rally your organization to invest? Short answer: yes. Higher ratings don’t just reflect better care, they are linked to stronger financial performance. Peer-reviewed data...
The Strategic Impact of Ratings: Why 1 Star Costs More Than You Think

The Strategic Impact of Ratings: Why 1 Star Costs More Than You Think

by Ben Marquardt | Nov 20, 2025 | Blog, Quality

Health system leaders often view CMS, Leapfrog, and U.S. News & World Report (USNWR) ratings as just another compliance hurdle. But the truth is, your scores are far more than checkboxes — they’re strategic assets, or liabilities, that shape your brand, your...
Proactive vs. Reactive Quality Improvement: Why Timing Is Everything

Proactive vs. Reactive Quality Improvement: Why Timing Is Everything

by Ben Marquardt | Oct 21, 2025 | Blog, Quality, Resources

Healthcare leaders know this painful truth: By the time your quality ratings drop, it’s too late to change them. You’re left reacting, retracing steps, diagnosing performance drift, and explaining results that are already public. But what if you didn’t have to wait 12...
On-demand Webinar: HEA 1004 Compliance for Indiana Hospitals

On-demand Webinar: HEA 1004 Compliance for Indiana Hospitals

by Andi Archer | Aug 26, 2025 | Blog, Quality, Webinars

WEBINAR REGISTRATION From Mandate to Momentum: Enabling HEA 1004 Compliance with Tendo Care Connect Access our on-demand webinar featuring industry experts discussing compliance with HEA 1004. This 13-minute session offers actionable strategies, key takeaways, and...
2025 CMS Star Ratings Are Here: What Changed—And What to Do Now

2025 CMS Star Ratings Are Here: What Changed—And What to Do Now

by Tendo | Aug 20, 2025 | Blog, Quality, Webinars

The 2025 CMS Star Ratings came early this year, and the ripple effects are already being felt. For hospital and health system leaders, it’s not just about understanding the new scoring models; it’s about knowing how to respond strategically, fast. At Tendo, we’ve been...
The Truth About the Rankings: Why Quality Scores Don’t Tell the Full Story

The Truth About the Rankings: Why Quality Scores Don’t Tell the Full Story

by Tendo | Aug 5, 2025 | Blog, Quality, Resources

It’s as much about the game as it is the bedside. Hospitals across the country work tirelessly to deliver high-quality care, but when it comes to published quality ratings, the story told often doesn’t match the work done at the bedside. At Tendo, we hear this all the...

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  • The quiet transformation: from claims-based to hybrid measures.
  • How rural hospitals can improve access and affordability.
  • Tendo named to Forbes Top Startup Employers for third consecutive year.

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