by Eric Makovsky | Aug 18, 2026 | Blog, Resources, Tendo Marketplace, Tendo Spotlight
Most health system executives think of point-of-sale (POS) collection as a billing office fix — a way to shave a little off bad debt. The national numbers say otherwise. POS collections climbed from 22.74% of total patient payments in Q1 2025 to 24.82% in Q1 2026 — a...
by Beth Godsey | Aug 4, 2026 | Blog, Quality, Resources, Tendo Spotlight, US News and World Report Rankings 2026
A hidden opportunity inside your CDI program CDI programs are good at what they were built to do: make sure documentation reflects patient acuity accurately to support billing and reimbursement. That work is valuable, it’s demanding, and most programs do it...
by Beth Godsey | Jul 15, 2026 | Blog, Resources, Tendo Spotlight
Every year, it happens the same way. Rankings publish. Someone refreshes the page. A Slack message goes out, and then the calls start. From the CEO. From the board chair. From the CMO. Why did our Star rating drop? Why is U.S. News showing this? Why are we a 3-Star...
