by Eric Makovsky | Sep 8, 2026 | Blog, Resources, Tendo Marketplace, Tendo Spotlight
Direct-to-employer (D2E) contracting has moved from experiment to imperative. Self-insured employers are actively steering employees toward Centers of Excellence and bundled-price specialty care, and the health systems that show up in those networks are the ones...
by Eric Makovsky | Aug 18, 2026 | Blog, Resources, Tendo Marketplace, Tendo Spotlight
Most health system executives think of point-of-sale (POS) collection as a billing office fix — a way to shave a little off bad debt. The national numbers say otherwise. POS collections climbed from 22.74% of total patient payments in Q1 2025 to 24.82% in Q1 2026 — a...
by Beth Godsey | Jul 15, 2026 | Blog, Resources, Tendo Spotlight
Every year, it happens the same way. Rankings publish. Someone refreshes the page. A Slack message goes out, and then the calls start. From the CEO. From the board chair. From the CMO. Why did our Star rating drop? Why is U.S. News showing this? Why are we a 3-Star...